Privacy Statement for Lokkna Platform Effective Date: May 1, 2023

At Lokkna, we value your privacy and are committed to protecting your personal information. This Privacy Statement describes how we collect, use, and share the information we collect from users of the Lokkna platform. Please read this Privacy Statement carefully to understand our practices regarding your personal information. Note: Lokkna is a California-based company with global users. This is a general privacy statement. Users are subject to laws and rules in their jurisdictions.

I. Information We Collect and How We Collect It

A. Information You Provide to Us When you use Lokkna, you may provide

us with certain information, including your name, email address, phone number, username, password, and other information you choose to share. This information is collected when you create an account, update your profile, post listings, communicate with other users, or participate in surveys or promotions.

B. Information We Collect Automatically

We collect certain information automatically when you use Lokkna. This may include your IP address, device information, browser type, operating system, referring URLs, and other usage information. We may also collect information about your interactions with the platform, such as the listings you view, your search queries, and your interactions with other users.

C. Information from Third Parties

We may receive information about you from third parties, such as social media platforms, if you link your Lokkna account to your social media account, such as Google, Facebook, LinkedIn, Instagram, or WhatsApp. The information we receive may include your profile information, email address, and other information you choose to share with us.

D. Subscription and Ads Payment Information Collected by our partner(s) payment gateway

If you subscribe to our services or make payments for advertisements on Lokkna, our partner(s) payment gateway may collect and process your payment information, including your credit card details or other payment method information. We do not store your payment information on our servers, and it is subject to the terms and privacy policies of the payment gateway provider.

II. How We Use Your Information

A. Lokkna uses information about you for various purposes, including to:

  • Provide, maintain, and improve the Lokkna platform and services.
  • Facilitate transactions and communication between users.
  • Customize and personalize your experience on Lokkna.
  • Send you updates, notifications, and relevant information.
  • Protect the security and integrity of our platform.
  • Enforce our Terms of Service and other policies.
  • Conduct research and analytics to improve our services.

III. Why We May Share Your Information and When

A. We may share the information we collect about you in the following situations:

  • With other users of the Lokkna platform as necessary to facilitate transactions and communication.
  • With service providers and third-party partners who assist us in operating our platform and providing services to you.
  • When required by law, such as in response to a legal request or court order.
  • To protect the rights, property, or safety of Lokkna, its users, or others.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

B. When You Choose to Share Outside the Lokkna Platform

If you choose to share your information outside the Lokkna platform, such as through social media or other websites or applications, we are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing your information.

C. Advertising and Analytics Services Provided by Others

We may allow other companies, such as Microsoft and Google, to serve advertisements on Lokkna on our behalf across the Internet. These companies may also provide us with analytics services to help us understand and improve our platform. These third parties may collect information about your online activities over time and across different websites and platforms.

D. Lokkna Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have any questions about the security of your information, please contact us using the details provided at the end of this Privacy Statement.

E. Age Limit

Lokkna does not knowingly process personal data from persons under 16 unless they have consent from a parent or legal adult guardian. Children under 13 are not permitted to register for Lokkna.

IV. Your Choices

A. Account Information

You can review, update, or delete certain information associated with your Lokkna account by accessing your settings. Please note that deleting certain information may affect your ability to use certain platform features.

B. Lokkna Location Information

  • 1. When you join Lokkna or attempt to use any features that require location information, we may ask for your consent to collect this information. You can revoke your consent at any time by changing your preferences in the settings menu on your mobile device or by following the standard uninstall process to remove our mobile application.
  • 2. Even if you do not consent to precise location collection, we may use your IP address to approximate your location for certain Lokkna features and services, such as payment.
  • 3. Lokkna uses mapping services from Google Maps/Google Earth, including Google Maps API(s). Your use of these services is subject to Google's terms of service.

C. Cookies

Most web browsers are set to accept cookies by default. You can probably remove or reject browser cookies by adjusting your browser settings. However, please note that removing or rejecting certain cookies may impact the functionality of Lokkna

D. Promotional Communications

You can opt out of receiving promotional emails, text messages, and other Lokkna communications by following the instructions provided in those communications or by making changes in your Lokkna settings.

V. State-Specific Disclosures

A. Information for California Residents

If you are a California resident, your personal information is subject to the California Consumer Privacy Act ("CCPA"). For more information about how we collect, use, and share your personal information and your rights under the CCPA, please review our California Privacy Notice.Click here to view CCPA.

B. Information for Virginia Residents

If you are a Virginia resident, your personal information is subject to the Virginia Consumer Data Privacy Act ("VCDPA"). For more information about how we collect, use, and share your personal information and your rights under the VCDPA, please review our Virginia Privacy Notice.Click here to view VCDPA

Content Moderation and Safety:

Lokkna is a vibrant marketplace where users have the opportunity to buy and sell their own products independently. It is important to note that Lokkna is not directly involved in the transactions between buyers and sellers. While we strive to maintain a safe and respectful online environment, we are not responsible for any transactions that may go awry. We encourage users to exercise caution and conduct their own due diligence when engaging in transactions on our platform. Should any inappropriate or harmful content be reported, we will take appropriate action per our content moderation policies.

Diversity, Equity, and Inclusion:

Lokkna is committed to fostering a diverse, equitable, and inclusive online community. Our platform serves as a space for users from various backgrounds to showcase and sell their products. We believe in promoting equal opportunities for all users, irrespective of their race, ethnicity, gender, religion, or any other characteristic. We encourage users to respect and celebrate our community's diversity and report any discrimination or inappropriate behavior. However, it is important to note that as a marketplace facilitating user-to-user transactions, Lokkna cannot control the content or offerings of individual sellers.

Collaboration with Governments and Authorities:

Lokkna recognizes the importance of collaborating with governments and relevant authorities by applicable laws and regulations. While we strive to create an open and accessible platform, we want to clarify that Lokkna is not responsible for any issues or disputes that may arise during transactions between buyers and sellers. We encourage users to comply with local laws and regulations regarding the sale and purchase of products. We are committed to maintaining transparent communication with governments and authorities, but we cannot be held liable for the actions or conduct of individual users on our platform. While we try to ensure a safe and inclusive environment, Lokkna's role is limited to facilitating the platform for user-to-user transactions. Users are encouraged to exercise caution, conduct their due diligence, and take appropriate measures to protect themselves when engaging in transactions on our marketplace.

Privacy Statement for Lokkna Marketplace Platform for UK users

This Privacy Statement applies to the collection, use, and disclosure of personal information by Lokkna Marketplace ("Lokkna," "we," "us," or "our") in connection with your use of the Lokkna Marketplace platform and related services (collectively, the "Services"). This Privacy Statement is intended to inform users located in the United Kingdom and other European countries ("Users") about how we handle their personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1) Personal Information We Collect

We may collect and process the following categories of personal information about you:

  • 1.1 Information You Provide: When you create an account or use our Services, you may provide personal information such as your name, email address, contact details, and payment information.
  • 1.2 Information from Third Parties: We may receive personal information about you from third parties, such as social media platforms, in accordance with their privacy policies and your privacy settings on those platforms.
  • 1.3 Usage and Technical Information: We collect information about your interactions with the Services, including your IP address, device information, operating system, browser type, and usage data.

2) How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • 2.1 Providing and Improving the Services: We use your personal information to operate, maintain, and improve the Services, including customer support, fraud prevention, and enhancing user experience.
  • 2.2 Communication: We may use your personal information to communicate with you about the Services, including updates, notifications, and promotional offers. You can opt out of promotional communications at any time.
  • 2.3 Legal Obligations: We may process your personal information to comply with applicable laws, regulations, or legal obligations.
  • 2.4 Marketing: With your consent, we may use your personal information to send you marketing communications about our Services and those of our partners. You can withdraw your consent at any time.

3) How We Share Your Personal Information

We may share your personal information with the following entities or in the following circumstances:

  • 3.1 Service Providers: We may engage third-party service providers to assist us in providing and improving the Services. These providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • 3.2 Business Transfers: If Lokkna is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you before your personal information becomes subject to a different privacy policy.
  • 3.3 Compliance with Law: We may disclose your personal information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

4) Your Rights and Choices

Subject to certain limitations and exceptions, you have the following rights regarding your personal information:

  • 4.1 Access and Rectification: You have the right to access and update the personal information stored in your account.
  • 4.2 Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • 4.3 Erasure and Restriction: You have the right to request the erasure or restriction of your personal information under certain circumstances.
  • 4.4 Objection and Withdrawal: You have the right to object to certain processing of your personal information and to withdraw your consent at any time.
  • 5) Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement unless a more extended retention period is required or permitted by law.

6) Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7) International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

8) Changes to this Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any material changes by posting the revised Privacy Statement on the Lokkna Marketplace website or other means. Please review this Privacy Statement periodically for any changes.

Providing feedback to Lokkna

If you have any questions, concerns, or feedback regarding this Privacy Statement or our privacy practices, don't hesitate to contact us at support@lokkna.com.

Last updated: May 21, 2023